Privacy Policy

Who we are

Nourish Health Life operates this website to share information about our clinic, our services and our health journal, and to let visitors contact us or join our newsletter. This policy explains, in plain language, what information we collect and how we look after it.

Information you give us

We only collect information you choose to share with us, such as:

• Your name, email address and phone number when you send an enquiry or book an appointment.
• Details about the health concern or service you are interested in when you contact us or complete a form.
• Newsletter preferences, including the topics you select and any feedback you send us.

Information collected automatically

Like most websites, we receive basic technical information when you visit — such as the pages you view, the device and browser you use and the general region you are browsing from. This helps us keep the site working properly and improve the content we publish. Where cookies or similar tools are used, they are intended to support site functionality and to understand general usage patterns, not to identify you personally.

How we use your information

Your information is used to:

• Reply to your enquiry and arrange appointments.
• Send the newsletter you asked for and tailor its content to your interests.
• Improve our website, services and the clarity of our health information.
• Meet legal, professional and record-keeping obligations that apply to healthcare providers.

Health information

Information you share through an enquiry form is treated as confidential. Please avoid sending detailed clinical information through a website form where possible; a member of our care team will arrange a secure conversation. In an emergency, always contact your local emergency services rather than this website.

Sharing your information

We do not sell your information, and we do not share it for advertising purposes. Information may be shared only with trusted service providers who help us run the site and clinic (for example email delivery and appointment systems), or where we are required to do so by law or by a professional regulator.

How long we keep information

We keep enquiry and newsletter records only for as long as they are needed for the purpose they were collected for, or as long as the law requires. When they are no longer needed, they are securely deleted.

Your choices and rights

You can ask us to:

• Show you the information we hold about you.
• Correct anything that is inaccurate or out of date.
• Delete information we no longer need to keep.
• Stop sending you newsletter emails at any time.

To make a request, contact us using the details provided on this site and we will respond as promptly as we can.

Unsubscribing from emails

Every newsletter email includes an unsubscribe link, and you can also use the unsubscribe form on this website. Once confirmed, your address is removed from future mailings.

Security

We use sensible technical and organisational measures to protect the information you share with us. No website can promise perfect security, but we work to keep your data accurate, limited and well protected.

Children's privacy

Our website is intended for adults, and enquiries about a child should be made by a parent or guardian. We do not knowingly collect information from children through this site.

Links to other websites

Our pages may link to third-party websites for convenience, for example map services or social platforms. Those sites have their own privacy practices, and we encourage you to read their policies before sharing personal information there.

Changes to this policy

We review this policy regularly and may update it to reflect changes in our practices or the law. The current version always appears on this page.

Contact us about privacy

Questions about this policy or your information? Reach our team through the details on the contact page and we will be glad to help.